Rock the Garden Event
We are looking for staff to work the main ticket gates, parking lots and ticket booths
Click here to apply!
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Area Supervisor
Responsible for the operations of a food area, this can be any where from 11-18 food/beverage booths per area. Supervises and manages Inventory Specialists, Personnel Area Liaisons, Runners, Booth Supervisors, Booth workers/Volunteers, and others working in the area. Maintains appropriate staffing and employee motivation within the area.
Inventory Specialists
Responsible for the inventory of a food area, this can be any where from 11-18 food/beverage booths per area. Supervises and manages Runners.
PAL (Personnel Area Liaisons)
Responsible for helping manage the customer service of groups and personnel in a food area, this can be any where from 11-18 food/beverage booths per area. Responsible for supplying change to booths throughout the day.
Maintenance Worker
Responsible for opening 11-18 booths, storage facilities and preheating equipment by 7:00 am. Responsible for maintaining appearance and work-ability of all food and beverage booths in area. Helps with troubleshooting any problems with equipment, signs, structure, etc.
Booth Supervisor
• Responsible for the successful operation and supervision of the booth
• Train, manage, monitor, encourage, & correct the booth employees
• Provide outstanding service to our customers
• Provide outstanding food & beverage quality, reasonable portions, & fantastic presentation
• Work with employees to complete the booth work and to assure the quality of the product sold
• Work with the Distribution Specialist to make sure the booth is stocked
• Motivate & encourage the employees to be effective & efficient
• Report to & communicate with the Area Supervisor & PAL
• Train & maintain sanitation in the booth according to the MN Dept of Health standards
• Meet or exceed the booth sales goal
• Obtain or decrease the booth labor goal
• Work with the PAL to set staffing levels to obtain the booth labor goal
• Work with the Area on product quality, portioning, & presentation
• Work with the Inventory Specialist to decrease the booth accounting variance
• Responsible for coordinating breaks & communicating with the PAL
• Complete employee evaluations
• Complete other duties as assigned by the Area Supervisor or the PAL
Customer Service Representative
• Responsible for all aspects of the front of the booth
• Provide outstanding service to our customer
• Take the customer orders
• Complete the cash transaction
• Provide the customers good quality products
• Keep the cash box organized & the quantity of bills reasonable
• Hawk & encourage customers out front to purchase products from the booth
• Keep counter & front area clean, wipe down the counter frequently
• Stock & clean condiment & utensil containers
• Change front counter product display 3 – 5 times a day
• Dispose of garbage frequently
• Provide customers with Festival information
• Complete other duties as assigned by the Booth Supervisor
Food Prep/Cook
• Responsible for all aspects of the back of the booth
• Provide outstanding food & beverage quality, reasonable portions, & fantastic presentation
• Cook and prepare food according to booth procedures
• Monitor temps, portions, and product presentation
• Anticipate product needs and communicate with Booth Supervisor or Distribution Specialist
• Maintain sanitation in the booth according to the MN Dept of Health standards
• Complete other duties as assigned by the Booth Supervisor
Runners
• Work Hours 7:00 am – 8:30 pm Festival Days
• Responsible for delivering products to food & beverage booths
• Anticipate the product needs of the food & beverage booths
• Assist with documenting the product delivered to each booth daily
• Communicate with booth supervisors and inventory specialists about product inventory levels
• Responsible for garbage pick-up in, around, and behind booths, commissary & trailers
• Go to other areas to obtain product needed
• Assist the Inventory Specialist with both Saturday & Sunday inventories & smart boxes
• Complete other duties as assigned by the Inventory Specialist or the Area Supervisor
Security & Traffic Control
The Minnesota Renaissance Festival is hiring event security and traffic control personnel. Available positions include site patrol, entrance guards, parking/traffic directors, and overnight security.
RESPONSIBILITIES MAY INCLUDE:
• Providing security/health assistance to patrons and participants at the festival
• Ensure that all individuals entering site or backstage areas have a valid ticket or employee badge
• Ensure that vehicle traffic arriving or departing from the festival does so in a safe and orderly manner
• Assist motorists with parking their vehicles safely and in designated parking spaces
• See that patrons and participants at the festival behave safely and appropriately, consistent with festival policies.
To apply, Download and fill out an Application and do one of the following:
• Email application to: hr@renaissancefest.com
• Fax application to: 952-445-3120
• Mail application to:
Attn: Stephanie CKC
1244 S. Canterbury Road Suite #306
Shakopee, MN 55379
Once your application is receieved, we will contact you to set up an interview.
Interviews will begin in June so appointment calls will not start until May.